Covid-19

Pre-visit health check

We’ll get in touch to ask if you’ve been sick, or around anyone sick. If you have, we’ll ask you to reschedule—and make doing so super easy. This helps keep everyone healthy.

Contactless check-in

We’ll have you call or send us a quick text once you arrive. When your provider is ready for you, we’ll let you know! In the meantime, you can remain safe in your car or outside of the office.

Temperature check

We’ll take your temperature with a contactless thermometer. Feverish? We’ll ask you to reschedule when you’re feeling better. We also assess every team member daily to ensure your safety and that of the rest of the team.

Masks provided

We do require you to sanitize your hands and wear a mask in the office. If you forgot to bring your own, not to worry! We’ll provide you with one.

Social distancing maintained

We’ll require everyone to maintain six feet of separation as they move through the office.

Staggered visit times

For safety, we ensure minimal overlap in the hallways, so the office will feel calm and quiet.

Sterilized equipment

All of our clinical equipment is either single-use or thoroughly sterilized, and all areas of the office are sanitized regularly.

Enhanced PPE

Our clinical team wears gloves, masks, gowns, and face shields when necessary.

Real-time safety updates

We are closely monitoring the Ontario Ministry of Health as well as our governing bodies (RCDSO, CDA, and CDHO). As they update their guidelines, we will update our safety practices in real-time.